• Steam Tech Tips

Steam Controller Dropping/Disconnecting

• grio
• July 1, 2019

Here’s what I was seeing:

The Steam Controller would connect to the Steam Link. I could test against the controller in the Steam Link session before I connected to a host. Connect to a host, and I’d just have mouse control, with clicking being available for a short period of time.

Then, a Steam notification would pop up saying ‘loading configurations from <username>,’ and I would immediately lose the full controller.

Power the controller down, power up. Had about two seconds before the same message.

I reinstalled the firmware on the controller. I upgraded my Windows Steam client to beta. Same behavior. As of this post, firmware 18 is the most current (a local copy, if needed).

I started to think this was host-based, and not the controller. I powered up the controller on the Steam Link, then ran downstairs and worked at the host. The controller detected, however it showed no configurations in the Controller settings.

I check-boxed Xbox and Generic Gamepad controllers, applied this to my profile, and ran back upstairs. It’s been an hour playing Ori and The Blind Forest, and it’s working correctly.

I thought those settings were for other controllers? I don’t fully understand that, but if it works, I won’t complain. Just makes no sense.

I suppose I’ll know more tomorrow when I try to play again.